How do I find my ring size? 

The best way to find your ring size is to visit a local jeweller who can assist you in finding your ring size accurately. This can also be done at home using printable ring sizers, however these can be inaccurate. Please see the ring chart below for ring size conversions.

Are your lab-grown diamonds ethically sourced?

Yes, our lab-grown diamonds are ethically sourced. They are created in a controlled laboratory environment using sustainable practices. Unlike mined diamonds, they do not contribute to environmental damage or social issues related to the diamond industry.


Are your lab-grown diamonds graded using the 4Cs (cut, clarity, colour, carat weight)?

Yes, our lab-grown diamonds are graded using the same 4Cs criteria as mined diamonds. Each diamond's cut, clarity, colour, and carat weight are carefully evaluated to ensure transparency and provide customers with detailed information about the stone's quality. All of our diamonds are E/F colour, VVS/VS1 quality, full cut diamonds.

Do you offer international shipping?

Currently we are only able to ship to the UK, but we are working hard to take L'ERA Jewellery worldwide in the near future!


Why is my jewellery tarnished?

As a natural product, your sterling silver/gold vermeil products can tarnish over time. To maintain the timeless allure of your jewellery, we recommend adhering to our care instructions. By doing so, you can keep your pieces looking their absolute best and enjoy their enduring elegance for years to come.

It's always important to remember that a tarnished piece of jewellery is not a ruined piece of jewellery, it just needs a little love! If you are unsure on how to restore your tarnished piece, feel free to contact us at, and we will assist you.

Can I resize a ring purchased from your store?

In many cases, sterling silver can be resized, but it depends on the specific design and craftsmanship. We do not recommended resizing gold vermeil products. Please contact our customer service team at to inquire about resizing options for the particular silver ring you are interested in altering. They will be able to provide guidance and assistance.


For any further questions, please contact us at